Hotline: +94 11 234 5678 | [email protected] | Genuine Warranty & Islandwide Delivery

Terms and Conditions

Please read these terms carefully before placing orders on our online platform.

1. Introduction & Acceptance of Terms

These Terms and Conditions govern all purchases, services, and website usage on our platform. By accessing our site, browsing products, or completing a checkout order, you confirm that you have read, understood, and agreed to be legally bound by these terms.

2. Ordering & Contract Formation

When you place an order through our checkout system, you are making an offer to purchase the specified items. You will receive an immediate automated order confirmation email containing your Order ID. A binding contract is formed once our warehouse verifies stock availability, processes payment, and dispatches the items with a registered tracking number.

We reserve the right to cancel or decline any order in cases of suspected fraudulent activity, unauthorized reseller abuse, or technical errors in inventory counts.

3. Compatibility & Technical Installation Disclaimer

Laptop components (such as display panels, internal batteries, motherboard flex cables, and keyboard assemblies) require proper technical knowledge for safe installation. Customers are strongly encouraged to verify exact part numbers (P/N) and laptop model numbers prior to placing an order.

We strongly recommend that sensitive electronics be installed by a certified IT hardware technician. We are not liable for accidental hardware damages, short-circuits, or broken pins resulting from improper self-installation.

4. Pricing & Product Availability

All prices are listed in Sri Lankan Rupees (LKR / රු) and include all applicable local taxes. We strive to maintain 100% accurate pricing and stock levels. However, in the rare event of a typographical pricing error or sudden inventory shortage, we reserve the right to contact you to adjust the order or issue an immediate full refund.

5. Island-Wide Shipping & Delivery Terms

We provide nationwide courier delivery across Sri Lanka. Estimated delivery windows (1–2 days for Western Province, 2–4 days for other regions) are operational guidelines and may occasionally be subject to courier delays or weather conditions. Title and risk of loss pass to the customer upon delivery confirmation by our courier partner.

6. Warranty Scope & Limitations of Liability

All items are backed by our specific replacement warranty as described on the respective product page. Warranty covers inherent manufacturing defects only. Warranty is strictly void if:

  • The component's warranty sticker or serial barcode has been peeled, altered, or damaged.
  • The product displays signs of liquid immersion, electrical burning, physical impact, or unauthorized board-level soldering.

To the maximum extent permitted by law, our total liability for any claim arising from a purchased product shall not exceed the actual purchase price paid for that item.

7. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any legal dispute arising under these terms shall be subject to the exclusive jurisdiction of the competent courts of Sri Lanka.

Questions Regarding Our Terms?

If you require clarification on any clause or need corporate purchasing agreements, please reach out to our legal and customer support department at [email protected] or call +94 70 318 8943.

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